Simon Gubbins

When it comes to achieving short-term goals and ensuring long-term success, planning ahead can make all the difference. But, while many organisations may be happy to plan for future goals, aspirations and achievements, it is also important to be prepared for downturns and hard times. One necessary part of planning ahead is being equipped to handle a crisis. It is understandable for organisations to hope that they will never have to deal with a crisis, but it would be irresponsible for that aspiration to become an assumption. In the event of a crisis, an organisation must have a plan in place in order to respond to the situation both promptly and properly. With that in mind, this guide focuses on what steps employers should take in order to implement and maintain a crisis management plan. A crisis can be defined as any situation that disrupts an organisation’s normal operations and falls outside of other emergency response plans. Crises can be caused internally by employee error or misconduct but may also stem from an event outside of an organisation’s control, such as a natural disaster or pandemic. Regardless of the cause, crises can have devastating consequences. If and when a crisis occurs, it will present pivotal challenges. For example, during a crisis, a number of unforeseen expenses—such as legal fees or settlements—may have to be paid. The manner in which organisations manage the situation may have critical effects on their finances, reputation and future. As such, employers should take time to establish robust crisis management plans that include: • Establishing and assigning specific crisis management roles and duties • Identifying stakeholders and communication channels • Establishing a system of alert levels to measure the seriousness of a crisis While organisations may wish that they did not have to worry about a potential crisis, it is a necessary step of risk management. If you would like more information about what is in the guide please click HERE.

In an effort to continually provide value and grow the partnership with our clients, and to ensure that we are equipping you with current technology resources, we will be upgrading our client portal in the coming weeks.

This portal enhancement will include many features that will be carried over from our current portal. There will also be some exciting new features including a modern design and additional tools to support client human resources activities and employee communications.
 

If you have any immediate questions about this upcoming change, or would like details of how you can access the portal, please feel free to contact your account executive .

As the cold weather draws in and people consider using their vehicles less often, minibus operators from the charitable, religeous and community sector are often more active. We work with some specialist insurers in this sector and as well as providing competitive solutions to your minibus insurance needs, we can also help with risk management such as winter safety tips for minibus operators and a really useful Minibus Operators Handbook. They are both a useful read. If ytou would like some more information, feel free to contact us at hello@robison.co.uk.